About the Candidate

Carrol L. Finn RN
10520 Lake Vista Circle, Boca Raton, Florida 33498 | 561-212-9482 | carrolfinn1@gmail.com
Professional Synopsis
· Comprehensive clinical knowledge in hospital and community-based care
· Strong evaluation skills when reviewing medical records for continuity of care and appropriate discharge needs
· Ability to interpret both clinical and non-clinical information in lay terms for clear understanding by patients and families
· Solid background in intensive care, medical-surgical, telemetry, oncology, orthopedics, Women’s health, geriatric, palliative care and outpatient testing
· Able to develop dialog with administrators, physicians, ancillary staff, patients and family decision makers from diverse backgrounds to come to a consensus and develop solutions.

Experience
RN Medical Informational Specialist: Conduent Mar. 2017-Current
• Professionally handle inbound and outbound calls for pharmaceutical client, including adverse events, product technical complaints, clinical trials and stability issues.
• Utilize in-depth prescription medication knowledge to provide accurate and appropriate information to physicians, nurses, pharmacists, all other HCP and consumers.
• Research and troubleshoot customer issues as necessary.
• Escalate concerns to appropriate teams.
RN Case Manager: Tenet Delray Medical Center January 2017-April 2017
• Responsible for utilization review, resource management, quality and discharge planning
• Reviewed all specialties including neuro, ortho, telemetry, ICU · Proficient in Interqual use and application
• Coordinate multidisciplinary plan of care with patients, families, clinicians and ancillary services · Ensure compliance with state and federal regulatory agencies such as Medicare and Medicaid in addition to commercial insurance.
• Accepted this position within the Tenet organization after the closing of the International Department below.

International Clinical Coordinator: Tenet South Florida Region November 2013-November 2016
• Provide clinical oversight for international concierge coordinators to facilitate the delivery of healthcare services
• Oversee preparation and coordination of international patient medical itineraries
• Oversee discharge planning to ensure efficiency and cost containment for patients and referral sources
• Collaboration with TFPS physicians, 10 Tenet hospitals, administrations and their ancillary departments
• Clinical summaries of medical records for case review
• Travel logistics coordination including air ambulance
• Obtain insurance authorizations from international payors and third-party administrators
• Patient advocate

Acute Case Manager: Tenet West Boca Medical Center January 2006-November 2013
• Responsible for utilization review, resource management, quality and discharge planning
• Reviewed all specialties including neuro, ortho, telemetry, ICU and maternal-child health
• Proficient in Interqual use and application
• Coordinate multidisciplinary plan of care with patients, families, clinicians and ancillary services
• Ensure compliance with state and federal regulatory agencies such as Medicare and Medicaid
• Participation in Performance Improvement Committees and activities

Educational Background
• Registered Nurse | Beth Israel School of Nursing, New York, N.Y. 1978
• Hunter College 1978
• Los Angeles Community College AA degree 1998
• Credits towards a Bachelor degree in Business at Florida Atlantic University

Additional Job Experience
2003-2006 Acute Care Case Manager, North Broward Medical Center, Florida
2003-2003 Field admission Supervisor, Community Home Health Care, Florida
1990-2003 Supervisor of Utilization Management, Boca Raton Community Hospital, Florida
Trained and Utilized DRG Optimization Program
1978-1990 Oncology, ICU, Endoscopy, and Telemetry Nursing in Los Angeles, California

License
• Registered Nurse State of Florida: RN 2029072 Active
• Registered Nurse State of Washington: RN 60527036 Inactive

References upon Request