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UnitedHealth Group

UnitedHealth Group is looking for a Senior Wellness Coordinator – Long Island, Staten Island, Manhattan, Brooklyn, Bronx or Queens, NY  #JobSearchSiteNearPagosaSprings #PagosaSpringsBusinessJobs

Energize your career with one of Healthcares fastest growing companies.  You dream of a great career with a great company “ where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, its a dream that definitely can come true. Already one of the worlds leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.This opportunity is with one of our most exciting business areas: Optum “ a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.In this position members will be referred to you with housing needs and may be interfacing with health homes to identify housing resources to support members and coordinate care. You will also assist with discharging coordination when needed.Wellness Coordinators perform routine work queue updates and analysis per assigned case load.Primary Responsibilities: Handle inbound high call volume from members and providers Assist members with identifying and applying for appropriate housing opportunities in their community Update and manage member and provider communications via case management tool Retrieve and document all incoming voicemails Track daily client and member contacts via internal system and tools Use existing procedures and guidelines to solve and analyze routine problems as required for each case Other duties as assignedYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Associates Degree (or higher) 3+ years of phone-based customer service experience 2+ years of experience navigating and using Windows PC with the ability open applications, send emails, and conduct data entry 2+ years of experience working within the behavioral health field 1 + years of direct experience with local housing programs and resources Working experience at a housing program Department of Homeless Services (DHS) Experience with completing housing applications Partnering and developing relationship with housing programs You will be asked to perform this role in an office setting or other company location If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking orders.Preferred Qualifications: Experience with Managed Care Experience with Medicare and/or Medicaid patient history Familiar with explaining Behavioral Health benefits Experience in a call center Experience with problem solving and analyzingUnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.You can learn more about all we are doing to fight COVID-19 and support impacted communities: [ Link removed ] – Click here to apply to Senior Wellness Coordinator – Long Island, Staten Island, Manhattan, Brooklyn, Bronx or Queens, NY[ Link removed ] – Click here to apply to Senior Wellness Coordinator – Long Island, Staten Island, Manhattan, Brooklyn, Bronx or Queens, NYDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: customer service, behavioral health, housing, case management, social work, psychology, community-based resources, coordination of benefits, telecommute, Wellness Coordinator, #RPO Recommended SkillsManaged CareMedicaidAnalysisMedicareCustomer ServiceCall CentersRecommended JobsCoordinatorVolunteer CoordinatorAtlanta,GaVolunteer Coordinator, Atlanta,GaSenior Wellness Coordinator – Long Island, Staten Island, Manhattan, Brooklyn, Bronx or Queens, NYUnitedHealth GroupWork From HomeFull Time
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