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UnitedHealth Group

UnitedHealth Group is looking for a Senior Provider Installation Representative – Remote in Eastern or Central Time  #MyCareerInPagosaSprings #JobHuntingInPagosaSprings #RNJobsPagosaSprings

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SMWhat’s most important to you in building your career and your future? Impact? Purpose? Potential? In that case, you’re in the right place. UnitedHealth Group is a Fortune 5 leader in health care and an innovative driver of change in how the health system performs. As we continue to build and manage provider networks to serve our patients and families, we need to be sure that we’re covering all aspects of the relationship. In this role, you’ll use your strong customer service focus to help us install and manage accurate provider contracts within various UnitedHealth Group systems. It’s impact, potential and purpose all in a day’s work.  The Senior Provider Installation Representative is responsible for various activities related to the Provider Network database which may include:  database maintenance, reporting and extracting data for various reports and analyses, and initiating database improvement. The Provider Installation Representative will develop and maintain standards for database integrity and quality assurance, coordinate corrective activities to clean database and retain users, and manage communication processes with other departments regarding database improvements. Other responsibilities include: conducting audits and providing feedback to reduce errors and improve processes and performance, maintaining current provider data to ensure the quality of the network, and may be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles.If you are located within the Central or Eastern Time Zone, you will have the flexibility to telecommute* as you take on some tough challenges.Primary Responsibilities: Maintenance of all provider records within the health plan system(s). Includes: setup of demographic and specialty information, panel information (if applicable), line of business and fee schedule as instructed Assist in ensuring that Provider Directories and regulatory requirements are accurate and that errors are root caused and discussed at the global level to ensure appropriate corrections and improvements are made Data integrity and quality assurance Request for new or updates to provider records must completed within business mandated service level agreements Other assignments and projects as requested Solve routine problems on own Work with supervisor to solve more complex problemsYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma / GED (or higher) 1+ year of customer service experience 1+ years of data entry experience Proficiency with Microsoft Excel (filter, sort, create and edit spreadsheets)Preferred Qualifications: 1+ years of previous experience in a healthcare setting particularly with managed care systems Previous experience working in a production and quality environment Ability to utilize complex database systems and claims platforms simultaneously including, but not limited to OHBS and CSP Facets, COSMOS, and NDB Previous experience with directory auditing Previous experience with behavioral health provider data entry maintenanceSoft Skills: Strong research, follow – up, documentation, and issue resolution skills Strong root cause analysis skills including the ability to take complex matters and format simplified key concepts to provide clear guidance to internal customers Multi – tasking and applying attention to detail Ability to work independently and as a team player Excellent written and verbal communication skills Solid analytical and problem – solving skills using reasoning and available resources to resolve issues Independently prioritize and organize own work to complete daily tasks within required business mandated time frames Ability to think independently and is not afraid to ask questions with the goal of continuous improvement in mind Ability to effectively adapt and adjust to changing business needsUnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non-clinical workforce transitioned to a work at home (remote) status.  We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.You can learn more about all we are doing to fight COVID-19 and support impacted communities at: [ Link removed ] – Click here to apply to Senior Provider Installation Representative – Remote in Eastern or Central Time.*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter PolicyDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: UnitedHealth Group, Telecommute, Data Entry, Claims, Customer Service, audits, reports, CSP Facets, COSMOS, NDB, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO Recommended SkillsSchedulingAttention To DetailVerbal CommunicationMultitaskingDocumentationInstallations (Manual/Mechanical)Recommended JobsCustomer ServiceCustomer Service RepresentativeAtlanta,GaCustomer Service Representative, Atlanta,GaSenior Provider Installation Representative – Remote in Eastern or Central TimeUnitedHealth GroupWork From HomeFull Time
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