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Lowers Risk Group

Lowers Risk Group is looking for a Senior Account Manager  #JobHuntingInPagosaSprings #JobBoardsNearPagosaSprings #AccountManagerJobsPagosaSprings #ManagerJobsPagosaSprings

This role location is Remote within the US. JOB SUMMARY: The position of Senior Account Manager is responsible for management, retention, and growth of all clients. The assigned Senior Account Manager will work closely with and provide direct support to the WSS Account Management team to promote growth goals and strategic direction. The Senior Account Manager will compliment WSS sales, WSS Operations, and WSS Management to ensure WSS consistently delivers world class client care. They are also responsible for developing and becoming a subject matter expert on all systems and technologies used by WSS. ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following (other duties may be assigned):·         Strengthening the relationship between WSS and clients through the design and implementation of a successful Account Management program·         Daily tasks with focus on strategic direction of the client care experience·         Building reports and dashboard via Looker and Salesforce of client related data·         Tracking client related data·         Being the clients direct and escalated point of contact within WSS·         Working with Operations regarding clients specific process requests·         Tracking assigned clients requests to ensure they are handled efficiently and accurately·         Tracking clients ordering patterns to identify upsell opportunities·         Maintaining and Tracking all emails, opportunities, conflicts, resolutions, and opportunities within Salesforce·         Relaying all necessary information to WSS Operations, Sales, and Onboarding in an efficient, well communicated way.·         Meeting and exceeding all assigned growth and retention goals.·         Providing direct support to the AM team to facilitate growth and retention goals.·         Periodic travel may be required·         All other duties as assigned by management. EDUCATION AND EXPERIENCE:Education:Minimum:       High school diploma or GEDPreferred:       A two or four year degree from an accredited College/University.Experience:Minimum:    1 year of experience in the Background Screening Industry with minimum of 1 year in customer success, sales, or account management related roles.Preferred:   3 years of experience in the Background Screening Industry with minimum of 3 years in customer success, sales, or account management related roles with management/leadership experienceQUALIFICATIONS:The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position:Proficiency in Microsoft Office Suite applications.Ability to learn and become proficient in new technology platformsStrong communication skillsStrong relationship building & maintaining skills.  Strong analytical problem solving skills.Detail oriented, with good written and oral communication skills.  Must have understanding of professional office etiquette exemplifying professionalism at all times.Self-starter Creative and strategic thinkerDetermination to overcome obstacles with a positive can do approach. Ability to maintain high quality of work.Dependability & Reliability “ Must be at work on time and work the schedule assigned by their manager.Trustworthy – Ability to handle confidential information. Must be a team player and have good interpersonal relation skillsPosition requires up to 50% travelMust possess excellent customer facing skillsAbility to work flexible work hours or shifts (days/evenings/weekends) if required. WORK HOURS:Salaried Position, work hours are typically 8:00 AM – 5:00 PM EQUAL EMPLOYMENT OPPORTUNITY:Lowers Risk Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, gender identity, sexual orientation, status as a Vietnam-era, special disabled veteran or other veteran, or any other status or characteristic protected by applicable federal, state and/or local laws. 
 AT WILL EMPLOYMENTLowers Risk Group is an At Will employer and nothing within the job posting or description should be construed as an offer or guarantee of employment.Lowers Risk Group reserves the right to modify, interpret or apply the job description in any way the company desires and the job description is not a contract for employment.Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.Recommended SkillsAwsAzureGoogle CloudPython (Programming Language)SpinnakerTerraformRecommended JobsAccount ManagerAtlanta,GaAccount Manager, Atlanta,GaLSenior Account ManagerLowers Risk GroupWork From HomeFull-TimeSenior Account ManagerRobert HalfDuluth$65,000 – $80,000/YearACCOUNT MANAGER – POULTRY – REMOTEThe Carlisle GroupAtlanta

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