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The Judge Group

The Judge Group is looking for a Genesys Routing Engineer  #RecruitmentPagosaSprings #GoodJobNearPagosaSprings #EngineerJobsPagosaSprings

Location: REMOTEDescription: Our client is currently seeking a Genesys Routing Engineer its a 100% remote role Background Candidate must have experience in Contact center technology especially in Genesys platform Qualifications & Requirements:Routing Development experience using Genesys Suite of technologies with specialization in Genesys CTI, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys Rules Engine, GRAT, Genesys OCS, Genesys Workspace.Design and Develop Routing Applications for Voice using Composer and Configure Business logic using Genesys Rules Authoring Tool. SCXML is a must and VXML will be of added advantage.Expert in UI like Composer, GRAT (Genesys Rules Authoring Tool), GAX (Genesys Administrator Extension), GA (Genesys Administrator) & Splunk will be considered a plus.CICD pipeline experience with Jenkins and GitHub is required.Experience in Java/Ecma Script and Java development experience is a plus.5+ years of Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel is plus)5+ years of Experience in developing Routing workflows using Composer and building business logic using Genesys Rules Authoring Tool.Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URSWorking knowledge of Genesys/Cisco Framework, reporting, routing and multi-channel componentsAbility to architect routing design and development for new solutions that will be implemented for the customerExperience in troubleshooting routing issues in production on callGenesys certification in Routing is preferred.Experience in Agile with good collaborative skills.Good in communication and Self-motivated. Contact: [ Link removed ] – Click here to apply to Genesys Routing EngineerThis job and many more are available through The Judge Group. Find us on the web at [ Link removed ] – Click here to apply to Genesys Routing Engineer Recommended SkillsGenesysVoice XmlInteractive Voice ResponseJenkinsJava (Programming Language)Server (Computer Science)Recommended JobsAvaya EngineerEngineerAtlanta,GaEngineer, Atlanta,GaGenesys Routing EngineerThe Judge GroupREMOTEFull Time
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})UCCE EngineerFast Switch – Great LakesAtlanta$115,000 – $140,000/Year
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