Vacasa is looking for a Front Desk Specialist – $18/hr #PagosaSpringsJobsSearch #JobOpportunityInPagosaSprings
Why Vacasa to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.
Why Operations at Vacasa happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We’re hospitality professionals dedicated to the communities we work with. We’re the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.
What we’re looking for
Vacasa is seeking a hard-working, energetic employee w ho is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, for the South West, CO area, you will help us maintain our quickly growing portfolio of vacation homes.
What you’ll do
Act as the first point of contact for our guests and occasionally, our owners within Vail.Be responsible for taking incoming business hour phone calls, occasional outbound calls, and sending and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concernAssist with the creation and delegation of maintenance and housekeeping tickets (If applicable)Meet and maintain Vacasa standards and metrics such as guest satisfaction, accuracy, efficiency.Build and maintain business relationships and open lines of communication with other internal support teams
The skills you’ll need
Technical computer skills required on all forms of hardware – laptops, tablets and mobile devicesProfessional in all forms of communications such as email, phone calls, and textsAbility to work well under pressure in an agile, fast-paced environmentExcellent time management skills with the ability to change activity frequently and cope with interruptionsHighly responsive and reliableStrong attention to detailAdhere to all company policies and procedures
Work environment and physical demands
Availability to work Monday-Friday, 8am-5pmAbility to stand, sit, and walk for an extended period of time
Reach overhead and below the waistBend, stoop, squat, kneel, and twist
The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.
$18 per hour
What you’ll get
Health/dental/vision insurance”100% coverage option based on hours workedEmployer Sponsored & Voluntary Supplemental Benefits based on hours worked401K retirement savings plan with immediate 100% company match on the first 6% you contributeHealth & Dependent Care Flexible Spending Accounts based on hours workedPaid vacation & sick daysEmployee Assistance ProgramCareer advancement opportunitiesEmployee discountsAll the equipment you’ll need to be successfulGreat colleagues and culture
Please visit our careers page to review our full benefits offerings
Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.
Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
An offer of employment for this role will be contingent upon the successful completion of a background check.