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UnitedHealth Group

UnitedHealth Group is looking for a Field Event Operations Supervisor – Remote Nationwide  #PagosaSpringsJobWebsite #JobsAvaliableNearPagosaSprings #SupervisorJobsPagosaSprings

Careers with LHI. Our focus is simple. Were innovators in cost-effective health care management. And when you join our team, youll be a partner in impacting the lives of our customers, and employees. Weve joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. Were located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. Were supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your lifes best work.(sm)The Field Event Operations Supervisor is responsible for the overall performance, productivity, development, guidance and advancement for operations within the Event Operation Center.  Assist the Event Operation Center (EOC) Manager by supervising the day-to-day activities of the EOC department regarding the operation, planning and implementation to ensure the department objectives are fulfilled per the various contractual requirements.Primary Responsibilities:  Responsible for the oversight of training and maintenance of LHIs Network Providers to ensure performance of quality services that result in successful event fulfillment Responsible for servicing provider network and event specific decisions including event specific fee schedules and concessions Oversee the initial and continuing education training for providers pertaining to in-clinic and on-location dental services and on-site PHA services Administer department/Company policy and procedures to include:  handling employee issues, monitoring PTO and overtime, timesheet approval, interviewing, oversight of new hire orientation and routine departmental tasks Supervise EOC staff to ensure that productivity and quality standards are met; ensure training, development and individual development and performance of staff Provide guidance to EOC Coordinators in taking event requests, allocating equipment, assigning compliant team members and finalizing travel arrangements Provide guidance to staff for provider inquiries, concerns, complaints, appeals and grievances. Manage and promote provider and customer satisfaction Analyze and refine practitioner networks to assure appropriate network composition.  Identify provider trends and cost savings opportunities Recommend process flow changes when needed Create and maintain policies and procedures for training standards, contract compliance, and quality industry standards of these practicesYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma / GED Minimum of 2 years of supervisory or leadership experience Proven ability to lead and direct others as well as manage and monitor performance Proven ability to identify and facilitate appropriate training techniques Proficient computer skills with Microsoft Office and considers themselves technically savvy Experience working with and engaging high level customers Must also be willing to travel on an occasional basis and be available via phone after hours and on weekendsPreferred Qualifications: Bachelors Degree in Business or other related field      Proven ability to make independent decisions in a fast-paced and deadline driven environment Proven problem solving and solutioning skills; ability to demonstrate an appropriate level of assertiveness in performing work responsibilities under extreme deadlines Excellent verbal and written communication skills Proven ability to influence and negotiate through use of verbal, written and interpersonal means with a diverse group of people/disciplines at all levels of an organization. Proven ability to be flexible and adaptable to changing situations Proven ability to perform detailed work with a high degree of accuracy Strong analytical thinking; multi-tasking, organizational and time management skills National Career Readiness Certificate                Experience with distance learning software Understanding of medical and dental providers and associated troubleshooting techniques Demonstrated ability to build and maintain long-term relationships with health care providers        Database experience SharePoint, Learning Management System (LMS) experienceUnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.  You can learn more about all we are doing to fight COVID-19 and support impacted communities: click here.  *All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy. Colorado Residents Only: The salary range for Colorado residents is $43,200 to $76,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentivesDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: La Crosse, WI, Wisconsin, hiring immediately: , telecommute, manage, monitor performance, healthcare, reporting, Excel,  #RPO Recommended SkillsCommunicationTime ManagementComplex Problem SolvingAssertiveLeadershipSchedulingRecommended JobsOperations SupervisorAtlanta,GaOperations Supervisor, Atlanta,GaField Event Operations Supervisor – Remote NationwideUnitedHealth GroupWork From HomeFull-TimeCustomer Service RepresentativeAtlanta$50,000 – $70,000/YearMedical Operations Supervisor (Nurse Supervisor)CSL PlasmaStone Mountain

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