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UnitedHealth Group

UnitedHealth Group is looking for a Customer Success Manager – Genoa Healthcare – Telecommute  #JobVacancyPagosaSprings #ListOfCareersNearPagosaSprings #HealthcareJobsPagosaSprings #ManagerJobsPagosaSprings

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.(sm)At Genoa Telepsychiatry (GTP) we increase access to behavioral healthcare in underserved communities across the U.S. by building telepsychiatry programs that connect patients with psychiatrists & APRNs remotely. Genoa Telepsychiatry is the largest outpatient telepsychiatry community with programs in over 35 states providing 215,000+ appointments annually. Our New York team offers ample career development opportunities in a mission-driven culture valuing empathy, collaboration, grit, and continuous learning. Youll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.Primary Responsibilities: Maintaining all post-go-live client interaction with clinics and doctors Ensure provider and client satisfaction through exceptional proactive account management Troubleshoot all aspects of clients telepsychiatry program, including technical, administrative, and clinical issues Understand, convey, and meet our clients needs to maintain customer satisfaction Think iteratively on how to improve internal processes and the client experience Drive value to our clients through regular communication and analysis of data Listen for triggers from our clients and create solutions that can be shared throughout the team Work collaboratively with internal teams including Sales, Implementation, Physician Partnerships, Product, and EngineeringYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: 2+ years of customer facing/servicing experience CRM experience Willing and able to travel 10-15% across nation if needed If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking ordersPreferred Qualifications: Bachelors degree Experience running client renewal cycles Healthcare experienceCareers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary,  UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter PolicyDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Account Manager, Customer Success Manager, Client Service, Telepsychiatry, Psychiatry, Healthcare, CRM, Optum, Genoa Telepsychiatry, UHG, Telecommute, Remote, Work From Home Recommended SkillsCustomer SatisfactionAccount ManagementInteractive Voice ResponseAdministrationCustomer Relationship ManagementHealth CareRecommended JobsCustomer Service ManagerService ManagerAtlanta,GaService Manager, Atlanta,GaCustomer Success Manager – Genoa Healthcare – TelecommuteUnitedHealth GroupWork From HomeFull-TimeEntry Level Account Manager – Customer ServiceJ.W. Business AcquisitionsBrookhaven$10.00 – $21.00/HourSAssociate Customer Success ManagerStratix CorporationPeachtree Corners

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