Community Connections, Inc.
Community Connections, Inc. is looking for a Case Management Administrative Assistant
Do you want to make a meaningful difference in the lives of children, families and adults with disabilities? Are you organized with strong computer skills, attention to detail and accuracy and do you have a desire to work in a collaborative team environment? Community Connections is seeking an administrative assistant for our case management department. This position is full-time with benefits and a flexible work schedule that can include working from home. $15.50/hr and then $16.00/hr upon successful completion of the 90 day probationary period. Full job description can be found on CCIs website at . Please submit a cover letter and resume, in addition to completing the job application, on the website. Deadline is 5 PM on June 23rd. Title: Case Management Administrative Assistant Reports To: Director of Children and Family Services as primary supervisor. Vice President of Case Management as secondary supervisor. FLSA: Hourly/Non-Exempt Job Description: Performs administrative support duties for The Case Management department and The Early Intervention Program. Priorities and workloads are developed collaboratively between both programs under the direct supervision of The Director of Children and Family Services and the Vice President of Case Management. Upholds CCIs mission, values, and customer service promises. Responsibilities: Case Management: Service plan distribution Service plan and signature page mailing and collection/filing Faxing PMIPs, CDASS and IHSS paperwork to medical professionals for signature Acquisition of home health care plans and medical records Pulling utilization for quarterly monitoring Electronic file review, sorting and cleanup Waitlist Management Sending out HRC coversheets for signatures PMPM and monitoring compliance review Create monthly monitoring lists and email tasks due to case managers on the 1st of every month Oversee legal files for all people in services and on the waitlist (Core files) Early Intervention: Process EI referrals including receiving referrals, following up when required information is missing, entering EI referral information in to the EI data systems and distributing information to the referral source, assigned service coordinator and Department Director Complete and manage data entry using Excel spreadsheets and relevant data systems to support TCM, Medicaid and EI billing Complete and manage data entry to support EI document and procedures management. Manages the programs use of the EI data system (using the Salesforce platform as well as Excel spreadsheets) including producing reports, logging system errors, following system developments and error reports, and conveying those to the team. Shared Responsibilities: · Taking and distributing meeting minutes Pulling files for audits and special projects Comply with all local agency Policies and Procedures Interact in a professional and compassionate manner with all persons in services, families and community members Work to create a positive, team-focused working environment with co-workers Fulfill other duties as assigned by the Vice President of Case Management or the Direcor of Children and Family Services Any and all reasonable duties as assigned Core Competencies: Compassion Dealing with paradox Listening Motivating others Organizational agility Patience Time Management Use of resources Knowledge and Abilities: Adequate Internet connectivity, work area and ability to secure all work activity when working remotely Strong computer skills and possess advance knowledge in Microsoft Excel, Word, Outlook, PowerPoint, Office Comfort with learning and working in multiple data management systems Attention to detail and accuracy of data entry Ability to proactively ask questions and solicit guidance, as needed Use of standard office equipment Follow oral and written instructions Communicate effectively in writing and in person Adhere to timelines, deadlines and meeting times Help to problem solve, learn quickly and work with minimal oversight Ability to handle and maintain confidential information Excellent communication skills, including phone and customer service skills Ability to prioritize Ability to commute for business, when needed. If driving, must possess a drivers license in the state they reside and current auto insurance Satisfactory completion of all background checks and references, including Motor Vehicle Record is required*** Qualifications: High school diploma or GED Two years administrative experience Physical Demands of the Job: These essential tasks may be performed with or without accommodations or assistive technology. Employees in this position may spend significant hours on the computer writing and corresponding. The employee must be able to read text on the computer and paper documents. Communicating with others via email, letters and telephone is required. An employee in this position will use a laptop computer and may also have documents and files that they will need to transport within and outside the office. The employee will be required to attend meetings, training, and other community activities within the region of Southwest Colorado, with the possibility of occasional travel within Colorado or out of state to training or conferences. ***Please consult Human Resources for questions regarding specific criminal convictions and/or traffic violations that may preclude employment. EOE
Community Connections, Inc.